Support
Effective July 27, 2026
Need help with ProMan? This page explains how to reach us and answers the questions we hear most. ProMan is a property-management app for landlords, property managers, tenants, and service providers.
Contact us
Email support@proman-tfc.com and we’ll help. So we can find your account quickly, please write from the email address on your account and include a short description of the problem and, where relevant, the screen you were on. We read every message and reply as soon as we can.
Common questions
I forgot my password. On the sign-in screen, tap Forgot Password? and follow the emailed instructions to set a new one.
I’m not receiving my sign-in code. Signing in with a password also sends a one-time code to your email — check your spam or junk folder, and make sure you used the address on your account. You can also sign in with Google, which does not need a code.
How do I delete my account? Go to Settings → Delete account in the app. Deletion is permanent. What is erased and what is retained is described in our Privacy Policy.
How do I export my data? From the web console you can export your accounting and reports as CSV and Excel. That export isn’t available in the mobile app. You can view and download individual documents from either the app or the web console.
Is my data private? Yes — see our Privacy Policy for what we collect, how we use it, and how long we keep it.
Still stuck?
If none of the above solves it, email support@proman-tfc.com with the details and we’ll take it from there.